Privacy Policy

At Harmny, we care deeply about the quality and design of the products we offer, and we also want to ensure that your online shopping experience is safe and secure. We want you to feel confident that your personal information is protected when you visit our website.

This Privacy Policy explains how Harmny (“we”, “our”, “us”) gathers, uses, and discloses your personal information when you visit or make a purchase from our website (the “Site”). When you visit the Site or make a purchase, we collect information necessary to process your purchase, as well as data regarding your device and your interaction with the Site. If you contact us for customer support, we may collect additional information as needed. When you make a purchase, we collect your name, email address, billing and delivery address, and payment details (processed securely). We also collect any information you share when you contact us for assistance. If you choose to subscribe to our newsletter, we collect your name and email address.

We use the information we collect to process and fulfill your orders, including payments and delivery. It is also used to respond to your customer support inquiries and to improve our services. If you sign up for marketing communications, we may send you updates, but you can unsubscribe at any time by using the unsubscribe option in our emails. We will only ever contact you by email if you have consented to receive updates or if it is necessary to communicate regarding an order you’ve placed.

To provide you with our services, we may share your information with trusted service providers. This includes payment processors for secure payments, shipping and delivery services to fulfill your orders, and Squarespace, our website platform. You can read more about how Squarespace uses your data in their Privacy Policy here. Additionally, we may be required to share your personal information to comply with applicable laws or legal processes or to protect our rights.

We take the protection of your personal information seriously. Your data is encrypted using SSL technology for secure transactions. We do not store or have access to your payment details, as they are processed securely through our payment providers. We also ensure that only the necessary people in our team have access to your information to complete your order or assist with customer service.

USE OF COOKIES

We use cookies on our website to enhance your browsing experience. Cookies are small pieces of data that are stored on your device and help us improve the functionality of our site. These include performance cookies (to analyze how the site is used), functional cookies (to remember your preferences), advertising cookies (to customise promotions), and social media cookies (to enable sharing features). You can manage and delete cookies through your browser settings, but please note that disabling cookies may affect the performance of the Site.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Please review this policy periodically to stay informed about how we are protecting your information.